Privacy Policy
This Privacy Policy explains how Payment Authorities, LLC (“Payment Authorities,” “Statement Simple .com,” “we,” “our” or “us”) handles information in connection with the StatementSimple.com website and services (the “Services”). It should be read together with our General Terms and Conditions (Terms of Service), which are part of the agreement between you and us.
1. Information We Collect
Account and contact information: your name, address, telephone number, email address, the name of your credit card processing company and your sign-in credentials, as provided when you register or contact us.
Statement information you upload: copies of your merchant-processing statements and the data we extract from them, such as sales volume, transaction counts, fees and rates.
Payment information: if you pay for a Paid Service, payment details are handled through our payment service providers. We do not intend to keep full payment card numbers on our own servers.
Technical information: IP address, browser type, device information and log records created when you use the website, used for security and troubleshooting.
Communications: messages you send us and our replies.
2. How We Use Information
To create and manage your account and to provide the Services, including analysing your statements and producing reports and recommendations.
To process payments and to send receipts, reminders, authentication messages and service notices.
To respond to your requests and provide support.
To protect the Services against fraud, abuse and security incidents.
To send promotional communications, which you may opt out of as described in the General Terms.
To comply with legal obligations.
3. How Information Is Shared
We do not sell your personal information. We share information only with:
Service providers that help us operate the Services, such as hosting, email delivery, CAPTCHA, payment and document-recognition services. They may process information only on our behalf.
Professional advisers, and authorities where required by law or needed to protect our rights.
A successor, in connection with a merger, sale or transfer of the business.
Section 5 of the General Terms describes the rights you grant us in relation to your Information, including aggregated or de-identified use.
4. Cookies and Similar Technologies
The website uses cookies and similar technologies that are needed to keep you signed in and to protect forms. The website also uses Google reCAPTCHA, which is subject to Google’s own privacy policy and terms. You can control cookies in your browser settings; disabling them may prevent sign-in from working.
5. Retention
We keep account and statement information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. You may remove your Information through your account or by closing it; archived or backup copies may be kept for a limited period, as described in the General Terms.
6. Security
We use technical and organisational measures intended to protect information against loss and unauthorised access, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please protect your password and tell us promptly about any unauthorised use of your account.
7. Your Choices and Rights
You may update your account information, ask us to remove your Information, and opt out of promotional messages by contacting us at help@statementsimple.com. Depending on where you live, you may have additional rights, such as access, correction or deletion. We will respond as required by applicable law.
8. California
If you are a “Business” as defined by the California Consumer Privacy Act, Section 22 of the General Terms applies to you. We do not sell personal information.
9. Children
The Services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect information from minors.
10. Where Information Is Processed
The Services are operated from the United States, and information is processed and stored on servers in the United States.
11. Changes to This Policy
We may update this Privacy Policy by posting the revised version on this page. The revised version becomes effective when posted.
12. Contact
Payment Authorities, LLC, Boston, MA. Email: help@statementsimple.com
